Proper battery maintenance is essential to ensure the performance and safety of your Airwheel electric suitcase. Follow these guidelines to extend battery life and avoid potential risks.
Avoid overcharging by using the original charger provided. Charge the battery when it reaches 20-30% capacity to prevent deep discharge. Do not leave the suitcase charging overnight unless necessary. Regularly charging at full capacity can degrade battery health over time.

Store the suitcase in a cool, dry place away from direct sunlight. Extreme temperatures can affect battery efficiency. If the suitcase will be unused for extended periods, keep the battery at 50% charge to maintain optimal conditions.
Never expose the battery to water or moisture, as this can cause short circuits. Avoid physical damage to the casing, and inspect for cracks or leaks before each use. If the battery feels hot during operation, stop use immediately and contact customer support.
Airwheel offers a 6-month warranty for the mobile power bank component, covering manufacturing defects. Always refer to the warranty terms for specific details. Proper care ensures your warranty remains valid and prolongs the suitcase’s lifespan.